This Return Policy applies to all purchases made from Priced Right Cleaning Equipment across Canada. This policy is intended to comply with applicable Canadian consumer protection legislation. Nothing in this policy limits rights that cannot be excluded or waived under applicable law.
Any unwanted product must be returned within 5 days of the purchase date. All returns and refunds are conditional and subject to inspection.
Priced Right Cleaning Equipment reserves the right, to the extent permitted by law, to refuse any return that does not meet these conditions.
Items designated as Final Sale are not eligible for return, exchange, or store credit, except where required by applicable consumer protection law.
All returns must receive prior authorization. Returns shipped without approval may be refused and returned to the customer at the customer's expense.
All approved returns are subject to a 10% restocking fee, which will be deducted from the refund amount. Original shipping and freight charges are non-refundable.
Customers are responsible for all return shipping costs, including freight and insurance. Priced Right Cleaning Equipment is not responsible for loss or damage during return transit.
Customers must inspect orders upon delivery. Any claims must be reported within 48 hours and will be addressed in accordance with applicable Canadian consumer protection laws.
Certain products may be covered by a manufacturer's warranty. Warranty claims are subject to the manufacturer's terms and procedures.
Once an authorized return has been received and approved, Priced Right Cleaning Equipment will process the applicable refund within 3-5 business days. The time required for the refund to appear in the customer's account may vary depending on the payment method and financial institution. Priced Right Cleaning Equipment is not responsible for any delays caused by third-party payment processors.
Priced Right Cleaning Equipment reserves the right to update this policy at any time. The version in effect at the time of purchase will apply, subject to applicable law.